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This book is a practical guide on how to navigate the innovation maze. It shows the reader four clear routes from different natural innovative starting points and guides you through overcomingobstacles to successfully deliver new business cases ...

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This is an action-oriented book for managers and entrepreneurs who want new ways to tackle the issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of ...

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An invaluable skill for product designers and an integral part of the design process, the ability to sketch or illustrate a concept may mean the difference between rejection and realization. Sketching is an in-depth look the traditional ...

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